These Terms & Conditions govern your use of the phsinag platform. By registering an account or accessing any phsinag service, you agree to be bound by these terms in full. Please read them carefully before proceeding.
You must be at least 21 years of age to register and use phsinag. This is a strict requirement under Philippine gaming regulations. phsinag reserves the right to request age verification documents at any time.
phsinag operates under Philippine law and PAGCOR regulatory oversight. These Terms & Conditions are governed by the laws of the Republic of the Philippines. Use of phsinag from restricted jurisdictions is prohibited.
All bonuses issued by phsinag are subject to wagering requirements before withdrawal. Bonus abuse, multi-accounting, or exploitation of promotional offers will result in forfeiture of funds and account suspension.
Each player is permitted to hold only one active phsinag account. Duplicate accounts are strictly prohibited. phsinag will close duplicate accounts and may forfeit any balances held within them.
All financial transactions on phsinag are processed in Philippine Peso (₱). Withdrawals are subject to identity verification. phsinag reserves the right to request supporting documents before processing any withdrawal.
phsinag is committed to responsible gaming. Players may set deposit limits, loss limits, and session time reminders at any time. Self-exclusion is available on request. Visit our Responsible Gaming page for full details.
In these Terms & Conditions, the following definitions apply unless the context requires otherwise:
By accessing the phsinag platform, creating an account, making a deposit, or participating in any game or promotion offered by phsinag, you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety.
If you do not agree with any part of these Terms & Conditions, you must immediately cease using the phsinag platform and close your account. Continued use of phsinag following any published amendment to these Terms constitutes your acceptance of the revised Terms.
To register and use the phsinag platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout your use of phsinag:
phsinag reserves the right to request documentary proof of eligibility at any time, including but not limited to a government-issued photo ID, proof of address, or proof of age. Failure to provide satisfactory documentation within a reasonable timeframe may result in account suspension or closure.
Each eligible individual may register only one (1) phsinag account. The creation of multiple accounts by a single individual — whether using different names, email addresses, mobile numbers, or payment methods — is strictly prohibited and constitutes a material breach of these Terms.
When registering your phsinag account, you agree to:
phsinag will not be liable for any loss or damage arising from your failure to maintain the confidentiality of your account credentials. If phsinag suspects that your account has been compromised, we reserve the right to suspend your account pending investigation and verification.
All financial transactions on the phsinag platform are denominated in Philippine Peso (₱). phsinag supports deposits and withdrawals via the following methods, subject to availability and applicable limits:
Deposits: Deposits are credited to your phsinag wallet upon successful confirmation from the payment provider. phsinag is not responsible for delays caused by third-party payment processors. Minimum and maximum deposit limits apply and are displayed at the time of transaction.
Withdrawals: Withdrawal requests are subject to identity verification. phsinag reserves the right to request a valid government-issued ID, proof of payment method ownership, and any other documentation deemed necessary before processing a withdrawal. Withdrawals will only be processed to a payment method previously used to deposit funds into your phsinag account, unless otherwise approved by phsinag support.
Processing Times: phsinag aims to process approved withdrawal requests within one (1) to three (3) business days. Processing times may vary depending on the payment method and any ongoing verification requirements.
phsinag may offer bonuses, promotional credits, free spins, cashback offers, and other incentives to eligible players from time to time. All bonuses are subject to the following general conditions, in addition to any specific terms published alongside each individual promotion:
All games available on the phsinag platform — including EVO Live dealer games, Tower, Dragon Fortune, Monster Mine, Plinko, and Spirit Party — operate using certified Random Number Generator (RNG) technology or live dealer systems provided by licensed game suppliers. Game outcomes are determined independently of phsinag and are not subject to manipulation by phsinag or any player.
Each game on phsinag has its own set of rules, which are accessible within the game interface. Players are responsible for familiarizing themselves with the rules of each game before placing wagers. phsinag accepts no liability for losses arising from a player's misunderstanding of game rules.
In the event of a technical malfunction, disconnection, or system error during a game session, phsinag will endeavor to resolve the issue and restore the game to its correct state. Where this is not possible, phsinag reserves the right to void the affected round and return the wagered amount to the player's account. The decision of phsinag in such matters is final.
The following conduct is strictly prohibited on the phsinag platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of funds, and referral to relevant law enforcement or regulatory authorities:
All content on the phsinag platform — including but not limited to the phsinag brand name, logo, game graphics, user interface design, text, software, and promotional materials — is the exclusive property of phsinag or its licensed content providers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the phsinag platform solely for personal, non-commercial entertainment purposes. This license does not permit you to copy, reproduce, distribute, publicly display, modify, or create derivative works from any phsinag content without prior written consent from phsinag.
Any unauthorized use of phsinag intellectual property may result in account termination and may expose you to civil or criminal liability under Philippine law.
To the fullest extent permitted by applicable Philippine law, phsinag shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the phsinag platform, including but not limited to:
phsinag's total aggregate liability to any player in connection with any claim arising under these Terms shall not exceed the total amount of Real Money Funds deposited by that player into their phsinag account in the thirty (30) days preceding the event giving rise to the claim.
phsinag collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of these Terms & Conditions. By registering on phsinag, you consent to the collection and processing of your personal data as described in the phsinag Privacy Policy.
phsinag implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet can be guaranteed to be completely secure, and phsinag cannot warrant the absolute security of information transmitted to or from the platform.
phsinag is committed to promoting responsible gaming practices among all players. We recognize that for some individuals, gambling can become problematic, and we take our duty of care seriously.
phsinag provides the following responsible gaming tools, accessible directly from your account settings:
If you believe you or someone you know may have a gambling problem, we encourage you to seek help. phsinag supports access to responsible gaming resources available through PAGCOR and recognized support organizations in the Philippines.
For full details on phsinag's responsible gaming commitment, please visit our Responsible Gaming page.
phsinag reserves the right to suspend or permanently close any player account at its sole discretion, with or without prior notice, in the event of:
Upon account closure, phsinag will return any verified Real Money Funds balance to the player via the original payment method, subject to the completion of any outstanding verification requirements and the deduction of any amounts owed to phsinag. Bonus Funds will be forfeited upon account closure unless otherwise required by applicable law.
A player may close their phsinag account at any time by contacting phsinag support. Account closure requests will be processed within five (5) business days.
phsinag reserves the right to amend, update, or replace these Terms & Conditions at any time. Where changes are material, phsinag will provide reasonable notice to registered players via email or a prominent notice on the phsinag platform prior to the changes taking effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the phsinag platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended Terms, you must cease using phsinag and close your account before the effective date of the changes.
These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines, without regard to its conflict of law provisions.
In the event of any dispute arising out of or in connection with these Terms & Conditions or your use of the phsinag platform, the parties agree to first attempt to resolve the dispute through good-faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be submitted to the exclusive jurisdiction of the competent courts of the Philippines.
Nothing in this clause shall prevent phsinag from seeking urgent injunctive or other equitable relief from a court of competent jurisdiction where necessary to protect its legitimate interests.
If you have any questions, concerns, or complaints regarding these Terms & Conditions or the phsinag platform, please contact the phsinag support team. Our team is available 24 hours a day, 7 days a week.
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page or contact support directly. All responsible gaming requests are treated with strict confidentiality.